"Hi Marina,
This is M.
I'm sorry to be emailing you like this out of the blue, but an incident happened last week and I do not know who to turn to.
Last Friday, as my husband, my 5 month old daughter and I were entering the gate of our house at Kota Damansara, we were robbed by four men on two bikes. Two of them had parangs. One of them held it to my neck as he molested me, and the other one took our wallets, phones, my necklace and my husband's watch. After they got our stuff, they both molested me. When my husband pushed their hands away, they cut his head with their parang and left. K suffered a deep wound, but he is ok now and so is our daughter.
But the purpose of this email is to tell you what happened after. My neighbour called the police. The person who answered the phone said, "balai ni tak boleh handle kes to, awak kena call balai lain". My neighbour made another call and the cops came - after 45 minutes. When they got here, they got out of the car, looked at us and said, "pergi balai buat report". We then went straight to the balai at Kota Damansara, and as my husband sat there bleeding, the officer behind the counter took an hour to take our report - all the while because he was watching wrestling on tv. My husband managed to get the plate number of one of the bikes (either WSP8724 or WSP7824) - one was a Kriss Modenas and the other was a EX5. When we gave the number plate to the police (written on a scrap of paper), he looked at it and RETURNED it to us. He didn't even include it in the report. He also did not include the fact that I was molested. We only noticed these after we had calmed down somewhat. He then gave us the name of an inspector (Inspector X of Mutiara Damansara branch) to call - but didn't include the phone number. At that time, we were too much in shock and in pain to notice. We waited a couple of days for the Inspector to call us, but he didn't.
Within this time, my husband did his own police work. This group of guys do a lot of crime around here. A week before we were robbed, a Bangladeshi man was robbed in the park beside our house - by men on the same two bikes. Yesterday, two girls were harassed and molested in the park by the same people. The neighbour opposite had his friend robbed at parang point as he waited outside his house. Another neighbour opposite owns a Petronas behind our house. Three days ago, his station was robbed by four men on two bikes with parangs. The guys are going rampant because the police do nothing!
Today, I managed to get the number of Inspector X. When I called him, he said, "kes samun mana ni? banyak sangat kes samun la."
I told him the report was made last week but nobody called us. I also said the guys were spotted yesterday. He said, "hmmm, kena tunggu la. saya tengah cuti ni." I asked, "sampai bila?" he replied, "sampai khamis depan kot". I asked him what we were supposed to do in the meantime, and he said "nombor plate ada tak?". I said yes. He asked, "dah ada suspect ke belum?". I told him that was his job. He said, "ah, awak cuba dapatkan alamat diorang, lepas tu call saya. tapi lepas cuti la".